This program has been approved by the Private Training Institution Branch (PTIB) of the Ministry of Advanced Education and Skills Training.
NOC Code: 1243, 1414, Medical Office Assistant
This program has been designed to provide students with all of the administrative and clinical knowledge and skills required for employment as a Medical Office Assistant.
During the program students learn to understand and use medical language; perform office procedures, prepare medical records, reports, case histories, correspondence and machine dictation; schedule and confirm medical appointments; receive and communicate messages for doctors and patients; initiate and maintain confidential medical files and records; prepare financial statements and handle billing procedures including medical billing, insurance, and other claim forms; promote safety and work in a safe manner; order supplies and maintain inventory; plan and initiate procedural setups including those required for patient preparation and maintenance for supplies and equipment.
Strong focus is given to communication skills, Microsoft Office applications, accounting applications, the ability to multitask and prioritize, organizational and detail skills, professional telephone manner, confidentiality, interpersonal skills and being a team player.
Prior to acceptance applicants must meet at least one of the following language proficiency requirements:
- Proof of grade 12 or equivalent.
- 19 years of age or older (all applicants)
- Immunization Report
- Evidence of Language Proficiency Requirements (evidence of one of the following):
- Evidence that 3 years of full-time secondary education (Grades 8-12) have been successfully completed in the English language in a country where English is one of the principal languages. This may include successful completion of a BC Adult Graduation program. Applicants must produce transcripts as evidence of completion of grade 12 English with minimum of a “C” grade OR
- Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction. (Applicable to a country where English is one of the principal languages.) OR
- Provide verified results for one of the English language proficiency tests listed below.
Test results must be dated no more than two years before the start date of the program.- International English Language Testing System (IELTS) Academic: overall score of 5.5 or higher.
- Canadian Academic English Language (CAEL) Test: overall score of 40 or higher
- Duolingo English Test: overall score of 95 or higher
- Test of English as a Foreign Language (TOEFL) IBT: overall score of 46 higher
- Canadian English Language Proficiency Index Program (CELPIP): Listening 6, Speaking 6, Reading 5, and Writing 5.
- Pearson Test of English (PTE) Academic: overall score of 43 or higher
- Canadian Language Benchmark Placement Test CLB PT: Listening 6, Speaking 6, Reading 5, and Writing 5.
Upon completion of the program, graduates can work in the below occupations list:
- Medical Office Assistant,
- Medical Administrative Assistant,
- Secretary, Medical,
- Receptionist, Medical Office/Hospital
- Medical Billing Clerk
- Ward Secretary
- Booking Clerk
| Method of Delivery (reflect all methods used) | Contact Hours |
| Classroom (Instructor Led) | 620 hrs |
| Computer Based Training | 0 hrs |
| Distance Education | 0 hrs |
| Supervised Lab | 0 hrs |
| Practicum | 100 hrs |
| TOTAL 720 hrs | |
Learning Objectives/Outcomes
Upon successful completion, students will be able to:
- To effectively apply the Microsoft Office Suite in an office administration environment.
- To describe and apply bookkeeping principles and practices.
- To perform basic business transactions including accounts payable and receivable, payroll, and balance and income statements.
- To apply basic interpersonal communication skills effectively in administrative settings.
- To research, organize, and create business information collateral across a wide variety of delivery vehicles.
- You will learn about the digestive, urinary, reproductive, nervous, cardiovascular, and respiratory systems.
- You will gain knowledge of the blood, lymphatic, musculoskeletal, skin, sensory, and endocrine systems.
- You will develop skills in appointment scheduling, reception and communication skills, filing, referrals, and pharmacology.
- You will explore the Wolf billing software system, including data entry for both manual and computer billing to the Medical Services Plan (MSP) of British Columbia.
- To develop a beginning competency in selected clinical skills.
- You will gain knowledge of the basic instruments, equipment, and supplies used in medical settings.
- To explore all aspects of EMR (Electronic Medical Records) software using Wolf Medical Systems and to navigate EMRs and manage the input and retrieval of electronic data.
Student Progress/ Assessment Methods
Students will be assessed through written tests, computer-based tasks and assignments.
Attendance Expectations
The students are required to submit all the assignments/projects/tests required in a course. This will ensure that the student has been regular in attending the program.
Graduation Requirements
Minimum C grade average is required for graduation
| Course No. | Course Name | Hours |
| SFCS100 | Strategies for College Success | 20 |
| COMP101 | Introduction to Computers | 20 |
| COMP102 | Introduction to Word Processing | 40 |
| COMP103 | Introduction to Spreadsheets | 40 |
| BCOM105 | Business Communications | 80 |
| DAP101 | Introduction to Financial Accounting | 40 |
| ADMN104 | Introduction to Keyboarding | 20 |
| MD400I | Medical Terminology I | 80 |
| MD400II | Medical Terminology II | 80 |
| MD402 | Medical Office Procedures | 40 |
| MD403 | Introduction to EMR | 40 |
| MD404 | Medical Billing | 40 |
| MD405 | Clinical Procedures | 40 |
| SSPR100 | Work Experience | 100 |
| EMPL111 | Career Employment & Strategies | 40 |
| Program Total | 36 weeks | 720 hrs. |
| Domestic Students | International Students | |
| Tuition | $9,850.00 | $12,500.00 |
| Application Fee | $150.00 | $250.00 |
| Assessment Fee | – | $150.00 |
| Text Books | $1,000.00 | $1,000.00 |
| Course Material | $250.00 | $250.00 |
| Total | $11,250.00 | $14,150.00 |