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NOC Code: 2281 Computer Network Technicians / NOC 2282 User support Technicians

Career Opportunities

Upon completion of the program, graduates can work as computer network Technicians or below occupations list:

  • • Data center operator
    • Internet Web site technician
    • Local area network (LAN) Technician
    • Network support technician
    • System Technician

Admission Requirements

  • Grade 12/GED or equivalent
  • International students, for language proficiency, require IELTS at least 5.5 band or Canadian Language Benchmark Test level 6 or college’s ESC Program.



Course Information

  • Program Type: Full-time Diploma
  • Classroom: 165 Hours
  • Computer-Based Training: 315 Hours
  • Program Length: 11 Months
  • Delivery Method: In-Class/Online Delivery
  • Campus: Surrey, BC, Canada


Program Info

Learning Objectives/Outcomes The Network Support Technician Diploma program prepares graduates for positions working in computer and network-related administration. Graduates will have an understanding of communication and support training; students receive training on popular operating systems including Microsoft Windows 10 and Microsoft Windows Servers. They will be able to be employed by commercial and industrial establishments, government departments, and technology firms or consulting businesses.
Student Progress/ Assessment Methods Students will be assessed through written tests, computer-based tasks and assignments. After each lesson, there will be a question paper, which needs to be completed and submitted to the instructor for marking. This method of continual assessment ensures that your instructor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
Attendance Expectations

85% of classes must be attended to achieve competency for this qualification

Graduation Requirements Minimum C grade average is required for graduation


Program Hours

Subjects Number Of Hours
SFCS100 Strategies for College Success

20 Hours

NET110 A+ Computer Technology (220-1001) 80 Hours
NET112 A+ Hardware Maintenance (220-1002) 80 Hours
NET114 Introduction to Windows Server 2016 (70-740) 80 Hours
NET120 Networking+ Level 1 (N10-007) 60 Hours
NET130 Introduction to Linux Level 1 (XK0-004) 60 Hours
NET134 Introduction to Cisco Networks (200-301) 60 Hours
EMPL111 Career Employment & Strategies 40 Hours
Total 480 Hours


© Heritage Community College 2021

Countries around the world, including Canada, are working to contain the current outbreak of coronavirus (COVID-19).

This website contains useful FAQs and resources for HCC faculty, staff, and students. It is updated regularly, following advice from provincial and federal health agencies.

In recent months, HCC has transitioned to online learning and remote working for many of its faculty and staff. We are now in the midst of a COVID-19 safety planning process to allow for a gradual resumption of programs and activities on our campuses, within the BC Restart Plan.

We are also excited to welcome our new and returning students this fall. During fall 2020, HCC will primarily offer larger classes online with selected smaller classes conducted in-person, adhering to physical distancing and other public health requirements. We will maintain a clear focus on ensuring high-quality face-to-face instruction, where possible, and high-quality remote instruction. Our priority remains the wellbeing of our students, faculty, and staff.

British Columbia’s coordinated response

Within British Columbia, Provincial Health Officer Dr. Bonnie Henry, the BC Centre for Disease Control, Ministry of Health, and Vancouver Coastal Health are leading the coordinated response to COVID-19. HCC continues to take direction from the BC Provincial Government as we plan and consider the next steps.

We encourage you to visit the BC Centre for Disease Control website for the latest information. The Government of Canada also has an information line at 1 833 784 4397.

COVID-19 Resources:

Workplace Active Health Screening

Active health screening for all the staff entering the workplace on a daily basis will be done as per the orders of the Provincial Health officer.



Download Our HCC COVID-19 Policy & Guidelines Here