Refund Policy

HCC Refund Policy

Heritage Community College offers programs in various areas. If student apply for withdrawal from program due to any reason, refund will be issued based on this policy. Heritage Community College insures that all refunds are completed by an authorized designated person, based on refund requirements.

When a refund is due, an institution must provide it within 30 days of:

1.Receiving a notice of withdrawal from a student.
2.Receiving a copy of a refusal of a study permit.
3.Providing a student with a notice of dismissal.
4.Receiving a notice from the registrar to issue a refund because the institution did not provide work experience to a student or a student was admitted in an approved program without meeting the admission requirements.

If a refund is due and the student has paid for but not received textbooks or other course materials, including equipment or uniforms, the institution must also refund the fees charged for these items. The table below shows the circumstances in which tuition must be refunded.The effective contract date for a student enrolment contract is later of:

1.The date the student or representative of the student signed, or
2.The date the institution signed

1. Circumstance:A student is enrolled in an approved program: o Without having met the admission requirements, and o Without having misrepresented his/her knowledge or skills when applying.

Tuition Refund Entitlement:100% tuition refund and a 100% refund of all fees


2. Circumstance:A student (other than a distance education student) does not attend the first 30% of the program

Tuition Refund Entitlement:Institution may retain up to 50% of the tuition


3. Circumstance:The institution does not provide all the work experience hours of a program within 30 days of the contract end date, and

Tuition Refund Entitlement:100% tuition refund


Institution receives a notice of withdrawal from a student, or an international student delivers a refusal of study permit:


4. Circumstance:No later than seven days after the effective contract date, and Before the program start date.

Tuition Refund Entitlement:100% tuition refund


5. Circumstance:Between the date the contract was signed and the start date of the program, where that period is less than seven days

Tuition Refund Entitlement:100% tuition refund


6. Circumstance:More than seven days after the effective contract date, and at least 30 days before the program start date

Tuition Refund Entitlement:Institution may retain up to 10% of tuition, to a maximum of $1,000


7. Circumstance:More than seven days after the effective contract date, and less than 30 days before the program start date

Tuition Refund Entitlement:Institution may retain up to 20% of tuition, to a maximum of $1,300


8. Circumstance:After the program starts, but before 11% of instruction hours have been provided

Tuition Refund Entitlement:Institution may retain up to 30% of tuition


9. Circumstance:After the program starts, and after 10% but before 30% of instruction hours have been provided

Tuition Refund Entitlement:Institution may retain up to 50% of tuition


Institution delivers a notice of dismissal to a student::


10. Circumstance:Before 11% of the instruction hours have been provided

Tuition Refund Entitlement:Institution may retain up to 30% of tuition


11. Circumstance:After 10% but before 30% of the instruction hours have been provided

Tuition Refund Entitlement:Institution may retain up to 50% of tuition



 
© Heritage Community College 2021

Countries around the world, including Canada, are working to contain the current outbreak of coronavirus (COVID-19).

This website contains useful FAQs and resources for HCC faculty, staff, and students. It is updated regularly, following advice from provincial and federal health agencies.

In recent months, HCC has transitioned to online learning and remote working for many of its faculty and staff. We are now in the midst of a COVID-19 safety planning process to allow for a gradual resumption of programs and activities on our campuses, within the BC Restart Plan.

We are also excited to welcome our new and returning students this fall. During fall 2020, HCC will primarily offer larger classes online with selected smaller classes conducted in-person, adhering to physical distancing and other public health requirements. We will maintain a clear focus on ensuring high-quality face-to-face instruction, where possible, and high-quality remote instruction. Our priority remains the wellbeing of our students, faculty, and staff.


British Columbia’s coordinated response

Within British Columbia, Provincial Health Officer Dr. Bonnie Henry, the BC Centre for Disease Control, Ministry of Health, and Vancouver Coastal Health are leading the coordinated response to COVID-19. HCC continues to take direction from the BC Provincial Government as we plan and consider the next steps.

We encourage you to visit the BC Centre for Disease Control website for the latest information. The Government of Canada also has an information line at 1 833 784 4397.

COVID-19 Resources:

Workplace Active Health Screening

Active health screening for all the staff entering the workplace on a daily basis will be done as per the orders of the Provincial Health officer.

 

 

Download Our HCC COVID-19 Policy & Guidelines Here